Septic Tank Problems

Are you having septic tank problems?

Off-mains drainage systems such as septic tanks sit out of sight underground, and generally speaking you should expect to get many years of trouble-free service from them. But what happens if you start to notice septic tank problems – perhaps your toilets are taking longer to flush than usual? Or you’ve noticed boggy patches above where your drainage system is?

This page helps you understand how to detect septic tank problems, and what you need to do:

What should I do first?

A septic tank inspection is the best first port of call, to find out exactly what’s going on underground. Our team of UK-wide field engineers are equipped with cameras that can investigate both the walls of the septic tank, as well as any soakaway pipework that the waste water runs to. They can get to the bottom of exactly what’s causing any problems and can let you know what needs to be done to put it right.

Arrange a booking with our friendly team today.

Unfortunately, there are a number of different ways that your septic tank or soakaway system can become damaged. If you are in need of septic tank repair, you might be surprised to know that often the costs of repairing or replacing damaged septic tanks are covered by your existing buildings insurance. Here at UKDP, we are the only UK experts in insurance claims management for damaged septic tanks and other off mains drainage systems. We can manage everything from start to finish, and the only cost to you is any excess due on your policy.

You can find out more about how it all works and why it’s great to have us on your side here.

How do you know if your property has septic tank problems?

Septic tanks, sewage treatment plants and cesspits are out of sight and often out of mind until there’s a problem.  Without being able to see the drainage system, it can be hard to understand exactly what’s going on underground, and therefore what might be causing any septic tank problems.  Here is the UKDP guide to septic tanks, septic tank problems, and what can be done to get your drainage system working again as soon as possible!

How do septic tanks work?

Firstly, it’s useful to understand how a septic tank works, to give you an idea as to what is underneath the ground at your property.

Here’s a basic diagram of a typical septic tank (although do bear in mind that there are a number of different types of tanks):

Septic tank diagram

The waste water from a septic tank will leave the tank and be disposed of in one of two ways:

  • It will either exit through a pipe and be discharged to a local ditch or watercourse (please note that this is no longer allowed under current Environment Agency legislation)
  • Or it will exit into a soakaway system. The phrase `septic tank soakaway’ describes this type of system.

You can view our video below, which explains how a typical septic tank soakaway functions.