It is possible that some problems with your septic tank can be resolved quickly and easily – for example, by emptying the tank if it is overflowing. This might sound obvious, but your septic tank could be overflowing for innocent reasons before it is due to be emptied. For example, recent high levels of rainfall, or the fantastic party you recently held at your house which put a lot more waste water into the tank than it would be used to!
Firstly, check out our guide on what to do if your septic tank is overflowing, hopefully the problem can be sorted out easily. But if emptying the tank doesn’t get things moving again, you’ll need to find out what’s going on underground. You may also want to bring in the experts at this point by contacting UKDP. Let us know your situation and a member of our friendly team will be able to offer advice on what to do next.
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Finding out what the problem is with your septic tank
When you get your septic tank emptied, ask the tanker driver to let you know if they spot any problems. Sometimes a problem can be obvious, and they can give you an idea of what’s going on.
For example, water might be leaking back into the tank, either through the walls of the tank itself, or maybe even coming back in from the soakaway system. Septic tanks can become damaged in a number of different ways, for example by tree roots or even by a pressure of water causing splits and fractures in the walls of the tank. Here are some photos of recent damage to septic tanks that the UKDP team has seen:
It’s important to get a thorough septic tank inspection carried out as soon as possible. A full inspection involving a CCTV drainage survey and a detailed look at the walls of the tank will be able to determine exactly what the problem is – and most importantly, what needs to be done to put it right.
Our expert engineers will be able to visit your property and carry out a thorough investigation, letting you know exactly what’s been found.
Is septic tank repair possible?
You might be wondering whether you’ll be able to repair your septic tank if it’s damaged, or whether you might need to replace it. Repairing a septic tank can be tricky – and this is because often, some damage to a septic tank can cause more damage to any soakaway system or drainage field connected to it. So whilst an area of damage in the septic tank might be found, it doesn’t always mean that fixing that will get the system working again.
A septic tank repair will also typically be a more short term solution than a replacement, and can’t always be guaranteed. It is also important to make sure that any repairs carried out on your septic tank don’t cause problems with any manufacturer warranty you might have in place. At UKDP, we know that your drainage system is as integral to your property as its foundations or roof. Your property is the biggest investment you’ll ever make – so we recognise the importance of protecting and enhancing its value. We will never implement a fix that might compromise that. It’s all part of what makes us different. We will work to understand exactly what the problems are at your property, and provide full recommendations as to how we can help get things back to normal again for you.
Don’t pay out for septic tank repair that you’ve already paid an insurance company to cover!
Did you know that you don’t actually need septic tank insurance in place? The good news is that there is a chance that the costs to repair or replace your septic tank might be covered by your existing buildings insurance – and we can look after everything for you. We are the only UK specialists in managing insurance claims for septic tanks in need of repair, and are authorised by the Financial Conduct Authority for claims handling. From registering a claim all the way through to getting any works undertaken, we manage everything on your behalf, and the only cost to you is any excess due on your policy.
Here are some examples of damage to a septic tank in which we have successfully managed an insurance claim on behalf of the property owner. If you’re not sure whether damage to your septic tank would be covered, just call us for advice and guidance.