November lockdown update: We continue to operate normally.

Our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced C-19 measures are in place to ensure the safety of all.

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or call 0800 028 9903

Impartial drainage expertise for the Insurance industry

Welcome to UKDP, the UK’s Drainage Professionals. We deliver impartial drainage expertise to the Insurance industry. Whether it’s a complex off mains drainage challenge or a more straightforward on mains issue, we can always get it sorted.

UKDP team Pete Lawson drainage expert

Contact Pete Lawson

To find out more about how UKDP could help your organisation call Pete Lawson on 07799 519 929 or by email at pete.lawson@ukdpsolutions.co.uk

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Our Expertise

How we can help

A full set of Drainage Investigations and Reporting services

We offer our clients a full set of drainage investigation and reporting services UK wide, through our team of directly employed engineers.

Claims management services

Customer focused claims management solutions, provided by our dedicated Insurance industry team.

Desktop Validations

Our technical team can quickly and accurately assess third party information and provide recommendations accordingly.

Repair and Installation Management

Having been awarded CHAS and SMAS Principal Contractor status, we deliver this through our tried, trusted and proven network of approved repair and installation specialists covering the UK.

Problem Resolution and Mediation

We can handle your most complex cases. We have extensive experience in resolving complex problems involving multiple property owners or stakeholder groups, to the benefit of all parties involved.

Regulatory Compliance

With specialist expertise in off mains drainage, we understand the full regulatory landscape affecting these systems, ensuring that all solutions are fully compliant.

Your team of specialists

Off mains or on mains drainage? It’s all in a day's work for us

As the UK’s only specialist in complex off mains drainage claims handling, we also have a dedicated on mains drainage division, with extensive expertise in managing insurance industry clients.

By combining off mains and on mains drainage services we can deliver a game-changing solution for our clients. UKDP is a one-stop shop for all your drainage needs. Operating with or without delegated authority, this means a seamless consistency of approach and the same great service no matter what the nature of the drainage problem.

UKDP team David Gough drainage expert

David Gough

Head of Insurance Services

UKDP team John Simpson drainage expert

John Simpson

Claims Manager

UKDP team Leanne Smith drainage expert

Leanne Smith

Senior Office Manager

UKDP team Pete Lawson drainage expert

Pete Lawson

Sales Director

UKDP team Pete Brown drainage expert

Pete Brown

Technical Reporting Manager

UKDP team Rick Jeeves drainage expert

Rick Jeeves

Technical Manager

UKDP team James Warren drainage expert

James Warren

Technical Director

We are the UK's impartial drainage professionals.

Impartiality is at the core of everything we do. Whether we are working on behalf of an Insurer, a policyholder or any other stakeholder, we approach our investigations in exactly the same way.

We ascertain the facts, we overlay our extensive expertise, and we deliver reports and recommendations that are fair, even-handed and robust - every time and without exception.

We tailor our approach to tightly align with yours.

We know that no two industry clients will have the same requirements. That’s why our approach to each client is bespoke and driven by their requirements and established processes.

We will take time to understand how you work and your philosophies and create service level agreements and processes around that. We will provide you with written reports and updates tailored to your needs. Of course, during any correspondence with the policyholder, we will always strive to be clear, concise and free of jargon.

In the latent defect insurance claims arena, having a trusted supply chain is key to delivery of an effective service for our Policyholders. UKDP are smart in their approach. Their offering and expertise is technically excellent. I would not hesitate to use them for an off mains drainage problem.

Richard Bradshaw Technical Services Department Surveying Manager, MD Warranty Support Services
UKDP team of drainage experts outside offices with vehicle fleet
Who we are

Find out more about us

Completely impartial, we are driven by facts and seek every opportunity to hone our knowledge. We're reliable and build lasting relationships. Learn more about what we do and why we are different.

UKDP team answering septic tank call in office

Let us help with all aspects of drainage claims

We are a friendly team of specialists with decades of combined experience in both on mains and off mains drainage.

or call 0800 028 9903