Our site engineers only need to inspect external drains and do not need to enter your house or meet with anyone.
Welcome to UKDP, the UK’s Drainage Professionals. We deliver impartial drainage expertise to the Insurance industry. Whether it’s a complex off mains drainage challenge or a more straightforward on mains issue, we can always get it sorted.
We offer our clients a full set of drainage investigation and reporting services UK wide, through our team of directly employed engineers.
Customer focused claims management solutions, provided by our dedicated Insurance industry team.
Our technical team can quickly and accurately assess third party information and provide recommendations accordingly.
Having been awarded CHAS and SMAS Principal Contractor status, we deliver this through our tried, trusted and proven network of approved repair and installation specialists covering the UK.
We can handle your most complex cases. We have extensive experience in resolving complex problems involving multiple property owners or stakeholder groups, to the benefit of all parties involved.
With specialist expertise in off mains drainage, we understand the full regulatory landscape affecting these systems, ensuring that all solutions are fully compliant.
As the UK’s only specialist in complex off mains drainage claims handling, we also have a dedicated on mains drainage division, with extensive expertise in managing insurance industry clients.
By combining off mains and on mains drainage services we can deliver a game-changing solution for our clients. UKDP is a one-stop shop for all your drainage needs. Operating with or without delegated authority, this means a seamless consistency of approach and the same great service no matter what the nature of the drainage problem.
Client Account Manager
Customer Service Manager
Senior Office Manager
Technical Reporting Manager
Impartiality is at the core of everything we do. Whether we are working on behalf of an Insurer, a policyholder or any other stakeholder, we approach our investigations in exactly the same way.
We ascertain the facts, we overlay our extensive expertise, and we deliver reports and recommendations that are fair, even-handed and robust - every time and without exception.
We know that no two industry clients will have the same requirements. That’s why our approach to each client is bespoke and driven by their requirements and established processes.
We will take time to understand how you work and your philosophies and create service level agreements and processes around that. We will provide you with written reports and updates tailored to your needs. Of course, during any correspondence with the policyholder, we will always strive to be clear, concise and free of jargon.
In the latent defect insurance claims arena, having a trusted supply chain is key to delivery of an effective service for our Policyholders. UKDP are smart in their approach. Their offering and expertise is technically excellent. I would not hesitate to use them for an off mains drainage problem.Richard Bradshaw Technical Services Department Surveying Manager, MD Warranty Support Services
Completely impartial, we are driven by facts and seek every opportunity to hone our knowledge. We're reliable and build lasting relationships. Learn more about what we do and why we are different.