Our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced C-19 measures are in place to ensure the safety of all.
With the extreme weather the UK has seen in recent months, we’ve had an increase in calls relating to septic tanks or sewage treatment plants that have literally 'popped' out of the ground, or appear to have moved. This may only be by a matter of inches, but it can stop the system working properly, and needs to be dealt with urgently.
When flooding occurs, the ground can become heavily saturated, and the pressure from the increased water on the septic tank or sewage treatment plant can force it to move upwards and out of the ground. This is often known as 'hydrostatic pressure'.
If damage caused by hydrostatic pressure is found, we can check whether you might be covered by your buildings insurance policy, and if so, we can manage everything for you from start to finish.
Sam's career prior to UKDP was spent in the marketing and service industries, so she is focused on making sure we look after our customers – and getting the UKDP message out there! Sam has overall responsibility for business operations and for delivering the best customer service we can.