What our customers are saying

At UKDP we pride ourselves on delivering the best possible service to our customers - whether we’re helping a property owner dealing with a stressful drainage problem, or assisting a customer in understanding what buying a property with a septic tank means. No two situations are the same, and our team are focused on making sure we get the best outcomes for our customers, no matter how complex the situation. Find out here how we’ve helped some of our lovely customers, who were glad to have the UKDP team on their side.

UKDP have been most helpful and knowledgeable from the initial telephone booking, right through to engineers site visits and the final drainage report. I would highly recommend UKDP if you are buying a property with a septic tank and you want reassurance that the drainage system is in good condition.

— P Hodgson

I contacted UKDP to arrange a septic tank survey of a house that I’m in the process of buying. I had no previous experience of septic tanks but knew this was the sensible thing to do before completion. I spoke with Susan who was very helpful and explained the options available. Throughout, Susan was knowledgeable, efficient and pleasant. The survey was promptly arranged, and I was kept informed of the progress. I would recommend UKDP without hesitation.

— Aldo Gaeta

We would like to thank UKDP for all of the support given throughout our claim, with a special mention to James. James, in particular, seemed to ‘go the extra mile’ in making sure the best outcome was achieved. James was always very professional throughout, but it was his approach to making sure we were satisfied as customers that made the difference.

— Mr B, Suffolk

I am so incredibly grateful to you, and you have been amazing keeping me updated and persevering under very trying circumstances. I felt very confident with you in my corner, and I congratulate you on a successful conclusion. Thank you again for all your efforts – you’ve been an absolute star!

— Mrs P, Kent

I am very grateful to you all for your help. I could not have resolved this without your hard work. Would definitely recommend.

— Mr B, Buckinghamshire

I feel I can’t say thank you enough for the wonders you have worked on our claim. I know it’s your job to do what you do, but from experience I know you treat it as more than ‘just a job’ and you go the extra mile. It’s very much appreciated.

— Mrs K, Nottingham