January lockdown update: We continue to operate normally.

Our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced C-19 measures are in place to ensure the safety of all.

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Claims Management Testimonials

We have unrivalled experience and expertise in all matters relating to septic tanks and other off mains drainage systems - but don't just take our word for it! Here's what our customers had to say about our Claims Management service.

You did an amazing job coordinating the three insurance companies and then fixing the problem, including a brand new system, in under two months. I have told this story several times and always sing UKDP’s praises.

— Mr B, Wiltshire

I wanted to go on record to thank you for all the assistance that UKDP have given in resolving the collapse of my septic tank and liaising with my insurance company. You have provided a first class service and kept me informed along the way. I will certainly recommend you to any of my friends and clients in the event that they suffer a similar situation.

— Mr R, Kent

UKDP recently managed a claim relating to a damaged septic tank at our home. Rob Brindley was our claims manager, and he successfully negotiated the claim, liaising with insurers and loss adjusters, and he kept us informed every step of the way, his knowledge and determination to get the claim approved was impressive, and he was so caring. I really believe it would have been a different outcome if Rob and UKDP had not been on our side. I would certainly recommend UKDP. Thank you Rob for all your help.

— Mrs B, Essex

We were pretty desperate as our septic tank failed completely and my husband is a hospital doctor working frontline on Coronavirus wards. With three small children at home we needed to keep him showered as well as washing all his clothes frequently to keep us all safe. Rob Brindley took on our case and was fantastic. He managed all aspects of our claim from start to finish, taking on all the worry for us. The claim was settled within five working days. We couldn’t be more grateful.

— Mrs H, Hampshire

Many thanks for everything, UKDP have been total stars from start to finish. You all do such a fab job, and every single person that has come here has been so nice, it’s been fab dealing with you throughout.

— Mr S, Powys

We would like to thank UKDP for all of the support given throughout our claim, with a special mention to James. James, in particular, seemed to ‘go the extra mile’ in making sure the best outcome was achieved. James was always very professional throughout, but it was his approach to making sure we were satisfied as customers that made the difference.

— Mr B, Suffolk