COVID-19 restriction update: We continue to operate normally.

As restrictions ease across the UK, our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced COVID-19 measures are still available if required to ensure the safety of all.

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Claims Management Testimonials

We have unrivalled experience and expertise in all matters relating to septic tanks and other off mains drainage systems - but don't just take our word for it! Here's what our customers had to say about our Claims Management service.

Thank you all so very much for all your work on my behalf. There is no way it was going to get done without your input. I would recommend you to anyone with similar problems. It's such a relief to have it done. Thanks again.

— Ms M, Cardiff

I would like to thank you regarding the claim you handled for me regarding my Septic Tank. You kept me fully informed of progress with my Insurance Company. The replacement tank was installed last month. I am so relieved that the work is now complete. I would be grateful if you could also pass on my thanks to Kevin. I think he attended three times and he was always very professional and reassuring.

— Mr B, Frodsham

You did an amazing job coordinating the three insurance companies and then fixing the problem, including a brand new system, in under two months. I have told this story several times and always sing UKDP’s praises.

— Mr B, Wiltshire

I wanted to go on record to thank you for all the assistance that UKDP have given in resolving the collapse of my septic tank and liaising with my insurance company. You have provided a first class service and kept me informed along the way. I will certainly recommend you to any of my friends and clients in the event that they suffer a similar situation.

— Mr R, Kent

UKDP recently managed a claim relating to a damaged septic tank at our home. Rob Brindley was our claims manager, and he successfully negotiated the claim, liaising with insurers and loss adjusters, and he kept us informed every step of the way, his knowledge and determination to get the claim approved was impressive, and he was so caring. I really believe it would have been a different outcome if Rob and UKDP had not been on our side. I would certainly recommend UKDP. Thank you Rob for all your help.

— Mrs B, Essex

We were pretty desperate as our septic tank failed completely and my husband is a hospital doctor working frontline on Coronavirus wards. With three small children at home we needed to keep him showered as well as washing all his clothes frequently to keep us all safe. Rob Brindley took on our case and was fantastic. He managed all aspects of our claim from start to finish, taking on all the worry for us. The claim was settled within five working days. We couldn’t be more grateful.

— Mrs H, Hampshire