Claims Management Testimonials

We have unrivalled experience and expertise in all matters relating to septic tanks and other off mains drainage systems - but don't just take our word for it! Here's what our customers had to say about our Claims Management service.

A quick note to thank you and your team for the way you handled our claim regarding the ‘septic tank’ issues with our insurance company, the whole process from start to finish was absolutely terrific and worry free, furthermore I would also like to extend our thanks to Tony Hooper of ‘MTM’ and his team (Jamie and Brett) for the way they executed their expertise for the whole process of the installation being carried out.

— Mrs S, Buckinghamshire

I just wanted to write and thank you all at UKDP for all your help regarding our insurance claim. We are so pleased with it now it is all finished and such a huge worry off my mind at last. Thank you all so much.

— Mrs B, Wales

We are completely satisfied with all aspects of the way our claim for a replacement septic tank was handled by UKDP from the initial report stage to completion of the works by EDS. Thank you.

— Mr & Mrs F, Hampshire

I was unaware of the service offered by UKDP until I was referred to them by the drainage contractor whom I had approached to get a quote for repairing my septic tank. UKDP took up my insurance claim and followed it through with my insurers, keeping me informed every step of the way and successfully ensuring that it was dealt with speedily and that the repair – a full septic tank replacement – was done in record time, as I was in the process of selling my house. I am extremely impressed by the professional, courteous and effective service provided by UKDP

— Mrs M, Berkshire

The assistance and hassle free solution that UKDP has provided has been highly valued. Sam and Rob were friendly and very professional from start to end. Thanks to their experience, knowledge and support we have had a positive outcome with our claim. Overall UKDP have delivered a high quality service. They have turned what could have been a costly and stressful experience into a pleasant customer experience. Thanks again!

— Mr A, Kent

I cannot say in words how grateful I am to Angus and Rob at UKDP for looking after me - they sorted everything out for me which was much appreciated. I had been very concerned as you know so am grateful for all your assistance. Thank you to everyone concerned.

— Ms R, Cornwall