Claims Management Testimonials

We have unrivalled experience and expertise in all matters relating to septic tanks and other off mains drainage systems - but don't just take our word for it! Here's what our customers had to say about our Claims Management service.

We would highly recommend UKDP Solutions, Amber Schoolden and the team were extremely professional throughout. They kept us informed at all times and were always helpful with any queries we had. Through them the claim was successful. A big thank you.

— Mrs H, Nottinghamshire

Thank-you Amber for all your help with our insurance claim.Thanks to you we now have a new septic tank and all those lingering smells have been eradicated. UKDP have been fantastic.

— Mrs K, Essex

I just wanted to thank you and your company for the very professional and friendly way in which you handled my claim.

All the way through the process the communication and explanation of what was happening was excellent. I also felt that you were working to help me and using your expertise to ensure that I ended up with the correct solution to overcome the problems I was encountering.

It would have been a minefield without your help and I would have been at the mercy of an insurance assessment company that were trying to enforce the wrong product for the job.

So once again thanks for everything

— Mr W, Norfolk

It's difficult to express exactly how fantastic the service was we received from James and his team. Always professional, always available with excellent communication skills. What James doesn't know about septic tanks isn't worth knowing. His attention to detail, knowledge of the system and desire to ensure a fair and proper outcome makes him a pleasure to work alongside. We cannot thank him enough for all that he did for us.

— Mrs L, Commercial Property - Norfolk

Having UKDP Solutions manage our claim turned what was becoming a long, stressful and complicated process (having to deal with the insurance company, loss adjusters, contractors and restricted access), into one that went smoothly from start to finish and we cannot thank them enough for their dedication to the job.

Their expertise in the area was hugely appreciated and Rob and the team at UKDP were fantastic, handling our case quickly and efficiently, always keeping us up-to-date and informed with clear and regular communication.

They engaged with the contractor, Mark at Ward Environmental Services, to ensure that all the work was done with minimum disruption and on time. This again was hugely appreciated as the job was not simple and required considerable planning. Mark and his team were equally professional doing a great job of installing our new waste treatment system.

I would definitely recommend and engage with UKDP Solutions for ANY drainage systems work or advice.

— Mr & Mrs S, Berkshire

Both Jo and I would just like to thank you for all your hard work getting our insurance claim sorted.

— Mr & Mrs F, Pembrokeshire