We have unrivalled experience and expertise in all matters relating to septic tanks and other off mains drainage systems - but don't just take our word for it! Here's what our customers had to say about our Claims Management service.
I'm not a drainage expert, and when we knew we had a problem with our septic tank that might be the subject of a claim I engaged UKDP. We live in the north of Scotland so access to experts in this field is sparse, but we were delighted when UKDP said they had agents that operated across the UK and could help.
They sent their expert up from Nottingham to assess the issue and took the claim on. It was a complex matter but throughout the process it was dealt with with the utmost professionalism. Even when the insurance company backtracked on their offer UKDP pursued the claim through the FSA and secured payment - plus compensation!
At no point were we asked for a fee and were kept informed of progress at all times. I cannot recommend this extraordinary company highly enough; honest, professional and prompt.
— Mr J, Moray
Extremely good service all the way through the process – the claim did take some time although this was down to the insurance company and not UKDP.
— Mr J, Cornwall
Once in place, the claim went through very smoothly, taking the pressure off us at a stressful time due to my husband’s unexpected heart attack.
— Mrs S, Suffolk
The successful outcome of the claim which you conducted on our behalf is the result of your hard work and patience. Your refusal to accept the insurer's contentions of the cause of the damage and your tenacious insistence that your own professional knowledge and opinions were correct finally prevailed in a difficult and complex matter. We are most grateful for this result of these efforts on our behalf.
— Mr J, Oxfordshire
A very helpful, friendly and completely stress-free way to submit, justify and settle my insurance claim. I have to admit to some initial scepticism about a service that almost sounded 'too good to be true' – but good and true it was! Everything was handled smoothly and professionally, and all I had to pay was my excess. Another happy customer.
— Ms S, Warwickshire
Very professional service with a wonderful outcome!
— Mr V, Suffolk