What our customers are saying

At UKDP we pride ourselves on delivering the best possible service to our customers - whether we’re helping a property owner dealing with a stressful drainage problem, or assisting a customer in understanding what buying a property with a septic tank means. No two situations are the same, and our team are focused on making sure we get the best outcomes for our customers, no matter how complex the situation. Find out here how we’ve helped some of our lovely customers, who were glad to have the UKDP team on their side.

Great sensitivity shown to the feelings of the customer. Without UKDP finding a contractor for us, this would have been a big problem.

— Mr T, Lincolnshire

All of the company’s representatives I have dealt with in person or on the telephone have been so friendly I’m going to almost miss talking to them. I really cannot sing their praises enough and would recommend them to anyone in need of their help.

— Mrs P, Essex

UKDP have, from my first contact with them, been very helpful, informative and re-assuring even when all hope seemed lost for a favourable outcome. Their in-depth knowledge and sheer determination made our claim possible where I feel sure most companies would have given up!

— Mrs P, Essex

Can I take this opportunity to thank you for the work you have done on behalf of [Charitable Organisation] in getting this claim settled. It has been a long drawn out procedure but the outcome for us is fantastic. If we had not won this settlement the cost of replacing the tank would have had to be taken from funds that were for drains and outdoor equipment which we had raised over the last two years. We are indebted to you and will certainly be promoting your services and the help you and Envirocare have given.

— Mrs F (on behalf of a Charitable Organisation), Manchester

A quick note to thank you and your team for the way you handled our claim regarding the ‘septic tank’ issues with our insurance company, the whole process from start to finish was absolutely terrific and worry free, furthermore I would also like to extend our thanks to Tony Hooper of ‘MTM’ and his team (Jamie and Brett) for the way they executed their expertise for the whole process of the installation being carried out.

— Mrs S, Buckinghamshire

I just wanted to write and thank you all at UKDP for all your help regarding our insurance claim. We are so pleased with it now it is all finished and such a huge worry off my mind at last. Thank you all so much.

— Mrs B, Wales