What our customers are saying

At UKDP we pride ourselves on delivering the best possible service to our customers - whether we’re helping a property owner dealing with a stressful drainage problem, or assisting a customer in understanding what buying a property with a septic tank means. No two situations are the same, and our team are focused on making sure we get the best outcomes for our customers, no matter how complex the situation. Find out here how we’ve helped some of our lovely customers, who were glad to have the UKDP team on their side.

Once in place, the claim went through very smoothly, taking the pressure off us at a stressful time due to my husband’s unexpected heart attack.

— Mrs S, Suffolk

The successful outcome of the claim which you conducted on our behalf is the result of your hard work and patience. Your refusal to accept the insurer's contentions of the cause of the damage and your tenacious insistence that your own professional knowledge and opinions were correct finally prevailed in a difficult and complex matter. We are most grateful for this result of these efforts on our behalf.

— Mr J, Oxfordshire

A very helpful, friendly and completely stress-free way to submit, justify and settle my insurance claim. I have to admit to some initial scepticism about a service that almost sounded 'too good to be true' – but good and true it was! Everything was handled smoothly and professionally, and all I had to pay was my excess. Another happy customer.

— Ms S, Warwickshire

Very professional service with a wonderful outcome!

— Mr V, Suffolk

We have been very impressed by the highly pro-active and rapid work by James Warren. We are very grateful.

— Mr & Mrs B, Wiltshire

James was extremely helpful and professional throughout the process and went out of his way to ensure consideration for my father who is elderly, but resistant to accepting help.

— Mrs M, Wiltshire