As restrictions ease across the UK, our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced COVID-19 measures are still available if required to ensure the safety of all.
Resolving problems affecting shared septic tanks or other drainage systems serving shared by two or more properties can be really difficult. This is especially the case if the problems affecting the septic tank can be covered by insurance – suddenly there are a number of property owners, loss adjusters, insurers and contractors needing to be co-ordinated!
We see a number of shared septic tank cases, many of which have remained unresolved for some time. Often, this is because no-one has the time to `take the lead’ in trying to get the problems sorted, or because the costs of resolving the problems prevent the property owners from moving forwards. This can be all the more challenging when one or more property owners wants to sell their property, and finds themselves unable to do so due to the damaged shared septic tank.
UKDP are experts in managing complex drainage situations affecting more than one property, particularly where the damage to the septic tank is covered by buildings insurance policies. We are able to host local residents meetings, and are very experienced in co-ordinating multiple insurers and loss adjusters, meeting with any representatives on site as and when required. In addition, we work with a network of specialist accredited drainage companies, meaning that we can also source an expert contractor to undertake any approved works.
If your property connects to a damaged septic tank (or other drainage system) which is shared with other properties, call our team today for advice and to find out more about how we can help.
Sam's career prior to UKDP was spent in the marketing and service industries, so she is focused on making sure we look after our customers – and getting the UKDP message out there! Sam has overall responsibility for business operations and for delivering the best customer service we can.