Our site engineers only need to inspect external drains and do not need to enter your house or meet with anyone.
So, most of us know what's involved in filling up a septic tank. Although of course it's not just yesterday's lunch that finds its way into your septic tank, there are other types of waste that end up there too. Water from your showers and sinks, as well as the waste water from your dishwasher and washing machine typically also flow into your septic tank, creating quite a cocktail!
All septic tanks have an outlet, a pipe that runs from the tank and which typically flows to a drainage field or soakaway system. This is a network of perforated or slotted pipes which allow the waste water from your septic tank to percolate safely into the ground without causing a pollution. Your septic tank itself doesn't treat the waste, instead it separates out the waste into three different layers - the attractively named 'scum', the slightly more tolerable 'separated waste water' and at the bottom, the delightfully labelled 'sludge'. It is only the separated waste water which leaves your septic tank and heads for the soakaway system, the other more solid stuff stays in the tank. It's all this which needs to be emptied out regularly.
Bad things. Unless of course you've long since fancied a unique (and pungent) new water feature in your garden. Not emptying your septic tank regularly can result in a few different problems - toilets taking longer to flush, gurgling sounds in your pipes, even waste backing up to your house. It can also mean that the wrong kind of waste escapes from your septic tank out into the soakaway system, blocking it up and forcing the waste to pool above ground. Not only is this bad news for you, it's also bad news for the environment as the waste can pollute local watercourses.
There are no hard and fast rules about this, but a general rule of thumb is that you should be getting your septic tank emptied approximately once a year. This can vary depending on how many people live in your house, and therefore how much waste fills the tank. It also depends on whether your septic tank is appropriately sized for your property - for example, if a property has been extended over time, it may be that the septic tank has not been upgraded to cope with the extra waste. Therefore, a larger tank which is underused could cope with a longer gap between empties, whereas as an undersized or overused tank may need to be emptied more regularly.
Generally speaking, if you work to once a year, that is a good place to start.
A local septic tank emptying company will send out one of their tankers with a long flexible hose. The tanker operator will insert this into your septic tank and a powerful suction force is then used to empty all the waste out. Luckily for you, this will be the last you'll see (or smell) of it, and they will take it away and dispose of it properly.
On that note, you must ensure that whoever empties your septic tank carries the appropriate waste disposal license. You can use the link below to the Environment Agency to check who carries the correct license:
We have arranged septic tank emptying for our customers for as little as £85, and as much as £400. There are regional variations in pricing, and of course it's a competitive market so some areas may have multiple companies offering lower prices. Find a few local companies to get prices, and pick one that you like the look of. For example, a septic tank emptying company we use called Caroline's Effluent Services has rather fetching bright pink tankers!
There are two main reasons for having your septic tank emptied. The first is a routine empty like we've talked about above. The second is because your tank has backed up or is overflowing unexpectedly.
If your tank is not due a routine empty, and you haven't just had an enormous party at your house, an overflowing tank could be a sign of trouble brewing underground. Damage to your septic tank or soakaway system can cause your septic tank to fill up more quickly than usual. But don't worry, we can help.
Here at UKDP we are specialists at getting to the bottom (excuse the pun) of septic tank problems, and getting them fixed as quickly as possible. We might even be able to get the costs of any repair or replacement needed covered by your buildings insurance.
If it's not a routine septic tank empty you need, just call our team for advice on 0800 028 9903 (or 01628 788600) or send us a message and we'll get right back to you.
We can give you some advice as to what might be going on, and help you to get things sorted as soon as possible.
Sam's career prior to UKDP was spent in the marketing and service industries, so she is focused on making sure we look after our customers – and getting the UKDP message out there! Sam has overall responsibility for business operations and for delivering the best customer service we can.