Septic tank repair, installation and maintenance in Carmarthenshire
The UKDP team works throughout Carmarthenshire and the surrounding areas, and we appreciate that there are a number of more rural areas where properties aren’t able to connect to a main sewer.
These properties will typically have their own self contained drainage system, such as a septic tank, soakaway, cesspit or sewage treatment plant.
Are you having septic tank or soakaway problems in Carmarthenshire?
Nasty niffs coming from your septic tank? Toilets taking longer to flush than usual?
If you’re starting to have some problems with the septic tank or soakaway at your property, you might be wondering whether it is in need of repair or replacement.
It is possible that some problems with your septic tank can be resolved quickly and easily – for example, by emptying the tank if it is overflowing. Firstly, check out our guide on what to do if your septic tank is overflowing, hopefully the problem can be sorted out easily.
If getting the septic tank emptied doesn’t get rid of the problem, then it’s important to get a septic tank inspection carried out as soon as possible. A full inspection will tell you exactly what the problem is, and most importantly what needs to be done to put it right.
The good news is that the costs to repair or replace your septic tank might be covered by your existing buildings insurance – and we can look after everything for you. We are the only UK specialists in managing insurance claims for damaged septic tanks, and are authorised by the Financial Conduct Authority for claims handling.
From registering a claim all the way through to getting any works undertaken, we manage everything on your behalf. The only cost to you is any excess due on your policy.
We make sure that our customers don’t have to pay out for costs that they have already paid an insurer to cover, so call our team today to find out more, or watch our video about how we manage a claim below.
Are you looking to install a septic tank in Carmarthenshire, or does your current septic tank need a little TLC?
Whether you are installing a drainage system at a new property, or replacing an existing septic tank, we can help. There is a lot of legislation around the correct installation of septic tanks and soakaways, and our specialist team at UKDP can manage everything for you.
If you have a septic tank and simply want to make sure that it is ticking along as it should be, ask us about our Septic Tank Health Check – think of it as an MOT for your septic tank. It’s a great way to reduce the possibility of future problems with your septic tank and soakaway.
We cover Carmarthenshire and all surrounding areas.
We're here to help
You can call us, have an online chat, or simply fill in your details and we'll get back to you ASAP.
Successful Carmarthenshire Claims
Recent case studies
Increased hydrostatic pressure caused septic tank to flood
Heavy rainfall caused STP walls to fracture
Outlet T-pipe damaged within septic tank
What our clients say
'We are a children's day nursery who needed a new sewage treatment plant, which is not a good situation to be in! It was due to cost tens of thousands of pounds. UKDP took our problem to our insurers and they agreed to accept our claim for a complete replacement. UKDP liaised with our insurers all the way through the work and kept us updated throughout the process. Paul Brooks from UKDP has been particularly helpful in communicating with insurers regarding some tricky aspects of our claim. I don't know how the replacement of a sewage treatment plant at a children's day nursery can be hassle free, but it really was that easy with UKDP!'"
Mrs N, Cheshire
I'm not a drainage expert, and when we knew we had a problem with our septic tank that might be the subject of a claim I engaged UKDP. We live in the north of Scotland so access to experts in this field is sparse, but we were delighted when UKDP said they had agents that operated across the UK and could help.
They sent their expert up from Nottingham to assess the issue and took the claim on. It was a complex matter but throughout the process it was dealt with with the utmost professionalism. Even when the insurance company backtracked on their offer UKDP pursued the claim through the FSA and secured payment - plus compensation!
At no point were we asked for a fee and were kept informed of progress at all times. I cannot recommend this extraordinary company highly enough; honest, professional and prompt."
Mr J, Moray
I cannot say in words how grateful I am to Angus and Rob at UKDP for looking after me when I was, and still am really, in such a vulnerable state, they sorted everything out for me which was much appreciated.
I had been very concerned as you know so am grateful for all your assistance. Thank you to everyone concerned."
Ms R, Cornwall
We first contacted UKDP just looking for advice on a septic tank issue, instead they took on our whole case and fought it for a year against difficult insurers including through appeal and ombudsman. Their customer service is brilliant, we were kept up to date throughout and their persistence and help was incredible - I would recommend UKDP to anyone experiencing similar issues.
The problem is now sorted, with a new tank system installed and over £10,000 of septic tank works completed and funded by the insurer, which would never have happened without UKDP. Not only that, they arranged all tests and works with no hassle for us. Thank you so much for your help."
Mr P, Wiltshire