Our site engineers only need to inspect external drains and do not need to enter your house or meet with anyone.
It's not just a headline I've written (although of course I do think you should make UKDP your first port of call for any septic tank problems!), this actually came from a testimonial that we were very glad to receive recently.
Here's the full review in all its glory:
'We started having problems with our septic tank and soakaway back in July 2016. Our tanker company recommended that we contact Mantair and UKDP for some advice. It progressed from there and it was deemed that our system had become choked with solids entering the soakaway causing it to malfunction. The service we received from both parties was extremely helpful as we had no idea how to approach this issue. UKDP went above and beyond to help with our insurance claim as they are the experts in this field and we thank them profusely for all their assistance. Anyone who has a failing septic tank system should make UKDP their first port of call'.
There are many things that can cause septic tank problems - some of them less sinister than the others. It might simply be a case of getting your septic tank emptied, but if there is something else going on then speed is of the essence to get the problems checked out.
UKDP is the only UK specialists in managing insurance claims for damaged septic tanks (and any other off-mains drainage systems). This means that we are really good at finding out what's causing a septic tank problem (find out more about our septic tank inspections here), figuring out what needs to be done to put it right, and liaising with insurance companies to get the costs covered. Not everything is covered by your buildings insurance, but we can quickly tell you whether the damage would be covered, then manage everything for you from start to finish. Best of all is that there is no cost to you for our service - the only thing you would need to pay is your excess if your claim was successful.
Sounds a bit too good to be true?
I promise it's not. Get the experts on your side today.
Sam's career prior to UKDP was spent in the marketing and service industries, so she is focused on making sure we look after our customers – and getting the UKDP message out there! Sam has overall responsibility for business operations and for delivering the best customer service we can.