Our field engineers continue to undertake on-site inspections and surveys. They do not need to physically enter your property. Enhanced C-19 measures are in place to ensure the safety of all.
Everyone hopes for a winter wonderland at Christmas, but sometimes we just end up with some good old British rain.
Serious downpours can play havoc with drainage systems, and our team are starting to get more and more phone calls from property owners whose septic tanks or sewage treatment plants have literally `popped’ out of the ground! Sometimes, the sheer volume of water in the ground can create such external pressure on tanks that they are forced upwards and out of the ground. This is often the case in spite of the tank having been installed as per manufacturers’ guidelines, and can be a real problem because pipes running to and from the tank can be sheared off. This means that the property owner can be left with no functioning drainage system, and in some cases, they may have to find alternative accommodation.
We have dealt with a number of claims to replace tanks that have popped out of the ground, many of which have been very urgent and we have been successful in getting insurers to move very quickly.
If this happens to your septic tank or sewage treatment plant, call our team straight away.
Sam's career prior to UKDP was spent in the marketing and service industries, so she is focused on making sure we look after our customers – and getting the UKDP message out there! Sam has overall responsibility for business operations and for delivering the best customer service we can.